After two full pilots, we are launching this totally new service. The two pilots have proved conclusively the value of this approach to kick starting a Baldrige journey. Developed in conjunction with Performance Excellence Northwest and two years in development, the results to date have been outstanding.

With the assistance of expert facilitators and the visual communication tools of story boarding and mind mapping, the Rapid Action Intensive will jump start your journey toward excellence. Along the way your team will learn the basic structure of the Baldrige framework, self-identify opportunities for improvement, strengths to be celebrated, and learn the comprehensive approach to excellence that Baldrige provides. It is hands on experiential learning as well as action oriented. You will come away with action items designed for excellence. You will also have the basic structure of a Baldrige application completed.

What others are saying:

We are now organizing our “nuts and bolts” team with associated workgroups focused on the Baldrige Quality Criteria. Our customer group has already begun our approach to use of social media, now in early deployment

I would highly recommend this offering to anyone seeking Baldrige or even considering a journey to excellence.

 Eileen Branscome

Chief Operations Officer, Mason General Hospital